Privacy Policy

2. Scope of Application

This policy applies to:

• Browsing and general use of the OGM Asesor website.
• Contact forms on the site.
• Information requests and communications made via WhatsApp to the official number indicated.

We do not use third-party services for analytics, video players, or external forms on the website.

3. Data We Process and Purposes

3.1 Browsing and Site Operation

To enable site loading and security, we process technical data sent by your browser, such as IP address, device identifiers, requested URLs, date and time, user agent, and errors. This data is processed to enable display, maintain security, and prevent abuse.

3.2 Contact Form

When you write to us through the forms, we process the data you provide (for example, name, email, phone, company, and the content of your message) for the purpose of managing your request, responding to you, and carrying out necessary commercial follow-up.

3.3 WhatsApp (Support and Requests)

If you contact us via WhatsApp at +34 634 474 954, we will process your number, profile name, and the messages/files you send us to handle your inquiry, coordinate services, and maintain conversation history with you.

4. Legal Basis for Processing

• Performance of pre-contractual measures or a contract (art. 6.1.b GDPR): to handle inquiries and manage orders or services.
• Legitimate interest (art. 6.1.f GDPR): to ensure site operation and security, prevent fraud, organize internal support flows, and maintain communications related to your request. You may object when applicable (see section 11).
• Consent (art. 6.1.a GDPR): when necessary, for example, to retain communications not strictly related to your request. You may withdraw it at any time without retroactive effects.

5. Retention Periods

We will retain data for the time necessary to handle your request and, where applicable, during the contractual relationship and applicable limitation periods (generally up to three years for possible actions; certain legal cases may require longer periods).

6. Recipients

Generally, data will only be accessible by authorized personnel of Intelligence Aware S.L. and by providers who provide us with necessary services (for example, hosting and IT maintenance, support and assistance), acting as data processors in accordance with Article 28 GDPR and under our instructions.

We do not transfer data to third parties except by legal obligation or when necessary for the provision of the service you request.

7. International Transfers

Generally, we process your data within the European Economic Area. If for technical reasons processing outside the EEA is necessary (for example, communications infrastructure), we will apply appropriate safeguards in accordance with Articles 44 et seq. of the GDPR (e.g., standard contractual clauses and additional measures), ensuring an essentially equivalent level of protection.

8. Data Subject Rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and portability, as well as withdraw consent, by writing to rgpd@ogmasesor.com or to the postal address indicated in section 1.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing does not comply with regulations.

9. Mandatory or Optional Nature of Data

Data marked as mandatory is necessary to handle your inquiry or provide the requested service. If not provided, we may not be able to properly manage your request.

10. Security Measures

We apply appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, taking into account the state of the art, the nature of the data, and the identified risks.

11. Information on Your Right to Object (art. 21 GDPR)

When processing is based on our legitimate interest, you may object at any time for reasons related to your particular situation. If you make this objection, we will stop processing your data unless we demonstrate compelling legitimate grounds or it is necessary for the establishment, exercise, or defense of legal claims.

12. Minors

Our services are directed to persons over 18 years of age. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with data, please contact us to proceed with its deletion.

13. Automated Decisions

No automated decisions are made nor are profiles created with legal or similar effects.

14. Cookies

We use only essential technical cookies for the operation and security of the site. Cookies are not used for advertising or third-party analytics purposes.

15. Changes to the Policy

We may update this policy to reflect regulatory changes or changes in processing. We will publish the current version on this page, indicating the date of last update.